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A lot of things are happening at Vodafone on this very special day:
- Prepay customers will start being charged a dollar per call to customer services when a Customer Service Representative is required
- Prepay customers will no longer be able to switch to the classic prepay plans
- ihug Limited will soon no longer exist and will completely be part of Vodafone New Zealand Limited.
It's not surprising that ihug will soon be completely part of Vodafone (rather than the current rebranding) as this fully makes their fixed line products to become part of Vodafone, and reduce confusion.
Things to note:
- Phone numbers won't change
Here are the numbers, just for reference:
Residential: 0800 438 448
Business: 0800 438 458
Red network: 0800 800 215 <- they finally release this!
- Billing is still separate, but pay Vodafone New Zealand Limited directly
Currently, we get a statement which needs to be paid to ihug Ltd, even though it's completely branded Vodafone
The webpage with the information about this changed from welcome to our place to our place is your place:
The Internet Home Users Group
IHUG
ihug / The Internet Group
(1994-2008)
IHUG
ihug / The Internet Group
(1994-2008)
Read MoreHow well companies that offer something for "free" can do with a subscription option?
When there are so many "free" things on the web, one has to wonder how companies can keep their products up and running (or even if they can manage to get out of beta).
Some companies just don't. They close the service and tell the customers to get out of here:
Personal Media: Bluestring, Xdrive and AOL Pictures will be sunset. These consumer storage products haven't gained sufficient traction in the marketplace or the monetization levels necessary to offset the high cost of their operation. We have found that building media management applications within the context of a social experience is a more rapid and effective way to grow the business. For example, today the Bebo audience is uploading over three million photos per day. To effectively grow the XDrive online storage business we would need to focus on subscription revenues vs. monetizing through advertising revenue, and this business model is not in strategic alignment with our company's goals. We are exploring plans to migrate our users assets to ensure the best possible transition experience.
This is part of the memo AOL sent out to staff explaning the end of some of their services - including Xdrive an on-line storage service that offered 5 GB of storage free to anyone.
There's a reason why people buy external drives for home or buy Windows Home Server or NAS boxes. First broadband speed sucks around the world. Then the services don't work as expected or not as easily (Xdrive is only one that I know that could be mounted as a drive on your OS so you could just copy things from and to instead of having to open a browser window). And even so it was very unstable.
Which leads me to the next one: the on-line service businesses seem to be quite unreliable - unless they are a subscription service with a SLA, not a freebie. But even so sith happens.
When there are lots of free things, some won't last long.
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Read more in this article at Redmond Channel mag.
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... and by poor proof reading:
- from the Vodafone website.
It's been up there for a few days since they changed their little advertisement blocks into images...
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