Isn't that incredible that Telecom New Zealand can charge my mobile data usage every month but it can't provide a simple way, other then calling their help desk every day, to follow my usage?
They are able to put a $$$ amount in my monthly bill, but I can't find my usage in data terms (megabytes or gigabytes) anywhere on the invoice or on-line.
They use a very cryptic "data calls" unit that means nothing to me.
Telecom New Zealand makes it really hard for me to control my usage. And they charge dearly if I go over my limits.
Vodafone is a bit better in this area, but their on-line meter is frequently outdated or incorrect according to discussions in our forums.
In Australia the Australian Competition and Consumer Commission issued a warn to consumers regarding mobile data usage.
What about here? TUANZ? Commerce Commission? Anyone awake and aware that we have overpriced data plans?
Read MoreRead More
Some bits sound like meetings I attended... Other bits sound like exactly what I expect "Big Telco" would be talking when creating a campaign for their new JesusPhone offering...
Warning: some heavy NSFW language. But worth watching the whole thing.
Read MoreSo you complain about Windows Vista but actually never used it? Maybe what you need is Microsoft Windows Mojave.
In summary, a set of people were asked what they think is bad on Windows Vista. Their answers were recorded. They were then shown "Microsoft Windows Mojave".
One of the subjects in the study even said "Wow", the word Microsoft used in the "The wow starts now" campaign for Windows Vista.
Microsoft then revealed "Windows Mojave" and "Windows Vista" are the same one.
I know a lot of Linux and Mac OS X users who bash Windows Vista without ever having touch a computer running the OS. How can they "know" so much? Or perhaps they don't.
Isn't this a big perception problem?
All the details here.
UPDATE: The Mojave Experiment results are coming on-line!
Read MoreRead More
I have a phone again, amazing! My internet has only failed 3 times today (it is of course only mid morning, but that's cool.
And in reply to the comment about how retro I am still having a phone line, think of it this way, it comes with the net and it means that relatives who are still more analogue don't have to pay me, but there's a thought, maybe the ones I don't care to hear from won't lol.
Read MoreLast Friday, Microsoft finalised the code for the RC 1 (Release Candidate 1) prerelease versions of both Windows Small Business Server 2008, and Windows Essential Business Server 2008. See below for download links.Rumour has it that organis... (more in the full post)
Read MoreThere is a new form of credit card fraud going around New Zealand. It involves customers using fraudulent cards made overseas that either, not linked to a bank account or the bank does not exist at all. They have been hitting retailers throughout New Zealand. Their modus operandi is to be friendly, chatty, well dressed as well as talking on a cellphone. Primarily they are of Asian decent, and use credit cards link to Asian banks.
The credit cards have all of the signs of being genuine, embossed numbers match front and back, signature matches for of ID (which is usually and passport) as well as the name matching. They always know what they are after, and do not mind mixing and matching goods if certain colours are not available.
The retailer will not know what has happened until they find that a few weeks later the funds are never transferred into their bank account.
They are confident enough to ask for goods to be put aside if their card declines, and then come back with a different card. Transactions can vary between just under $1000 to just under $2000.
Purchases can include Apple products, Playstation products and prepaid mobiles. To help ease the retailer into the suspicious looking sale, they will ask for a cheap mobile, stating that it is to be used as a spare. The perpetrators are usually Asian, and are dressed very well. They are usually using a high end cellphone to talk to their mates in a near by vehicle.
Read MoreOn a rainy day I parked on Tory St, Wellington and used the convenience of paying my parking via SMS. That would be $4 for two hours, plus $.50 for the privilege of not having to carry coins. But instead of getting the little piece of paper with the ticket to put in my windshield, I got an error message:
"Transaction rejected"
Interesting. But I immediately got a SMS back from Telecom saying "thanks, we debited your account for $4.50".
Bummer. So instead I decided to use a credit card. Again I got an error message:
"Transaction rejected"
Hmmm. It looks like the machine may be out of paper, but the developer for this company decided to stupidly save some bytes instead of providing a meaningful message - and a transaction rollback.
So I walk to the next machine, pay and display the ticket in the windshield.
But I wouldn't be short of $9 today, right? I called the Wellington City Council, explained what happened, and was assured someone would call me back to arrange the refund.
You guessed right. No one ever called me back.
Like so many other New Zealand businesses, getting you off the phone is what they want to do. The Wellington City Council is quick to slap a fine on your car if you are over five minutes in the parking lot, but they don't want to move a finger to refund you money that they took without providing the service.
By the way I am looking at my credit card statement. This was on 17 June. More than enough time for the Wellington City Council to come back to me.
End of rant of the day.
Read More
No comments:
Post a Comment